Privacy Policy

1. Comprehensive Categories of Collected Information

We only collect information that you voluntarily transmit to our global coordination desk during inquiries, requests for quotes, or dynamic scheduling communications. The categories of data we handle include:

• Identity & Corporate Contact Data: Full name, professional title, corporate email address, business telephone lines, mobile communication identifiers, and company affiliation provided via email or web contact forms.
• Vessel & Operational Logistics Data: Specific vessel names, IMO numbers, call signs, deadweight tonnage (DWT), hold dimensions, structural profiles (Handy, Supramax, Panamax, Capesize), detailed previous cargo history (e.g., coal, petcoke, bauxite, sulfur), required cleanliness standards, and target port ETA timelines submitted to request cleaning quotes or schedule port attendances.
• Technical Navigational Data: Anonymized internet protocol (IP) addresses, browser configurations, geographic regions, traffic patterns, and page interaction metrics handled securely via Google Analytics (as detailed comprehensively in our Cookie Policy).

2. Legal Basis for Processing Data

Under European data protection laws (GDPR), INNERHULL processes your information under the following defined legal frameworks:

• Contractual Necessity: To take mandatory operational steps prior to entering into a formal marine service fixture or cleaning contract with your organization.
• Legitimate Business Interests: To accurately evaluate vessel specifications, ensure safe chemical application matching, manage global fleet scheduling, optimize website performance, and maintain commercial relations.
• Legal Compliance: To satisfy local port authority reporting, customs mandates, tax obligations, and mandatory safety declarations across various international marine jurisdictions.

3. Purpose of Processing and Data Utilization

Your corporate and operational details are strictly utilized to execute legitimate, specialized maritime management activities, specifically:

• Formulating precise commercial quote estimations and structural evaluations for international cargo hold cleaning.
• Coordinating, scheduling, and mobilizing authorized local cleaning crews, high-pressure equipment, and rope access setups at designated ports and anchorages.
• Issuing standardized technical documentation, pre/post-cleaning photo records, safety compliance logs, and official INNERHULL Confirmations of Work.
• Maintaining reliable, 24/7 operational communication regarding urgent or planned vessel attendances, delays, or emergency port requirements.

4. Controlled Data Sharing & International Transfers

INNERHULL maintains a strict policy against selling, renting, licensing, or leasing your personal or corporate information to third-party marketing networks. To facilitate physical marine operations, necessary vessel parameters and operational contact details are shared securely with our authorized, certified local operational teams stationed at your requested port destination (including Singapore, India, Malaysia, Indonesia, Greece, Slovenia, Estonia, and Turkey).

Because maritime logistics operate across global boundaries, your data may be transferred to and processed in countries outside the European Economic Area (EEA). INNERHULL ensures that all such regional transfers follow strict data security protocols to maintain the absolute confidentiality of your fleet operations.

5. Advanced Technical Data Security & Retention

We employ industry-standard technical, administrative, and physical security measures designed to protect your information against unauthorized access, malicious exposure, loss, or alteration. All electronic records are stored on restricted-access secure servers utilizing modern encryption protocols.

We retain your personal and operational data only for as long as necessary to fulfill the specific commercial services requested, satisfy long-term maritime regulatory compliance timelines, or manage historical technical verification logs for your managed fleet. When data is no longer required, it is securely purged from our digital storage systems.

6. Your Legal Data Rights Under GDPR

If you are operating within the European Economic Area or your data is processed under our Greek corporate registration, you retain full legal rights concerning your information:

• Right of Access: You can request a full copy of the personal and contact data we hold for your profile.
• Right to Rectification: You may demand immediate corrections to inaccurate or incomplete records.
• Right to Erasure (“Right to be Forgotten”): You may request the permanent deletion of your data, provided it does not conflict with active commercial contracts or legal maritime storage mandates.
• Right to Restrict or Object: You can object to the processing of your data under specific legitimate interest frameworks.

To exercise any of these statutory rights, please submit a formal written request to our administrative team at info@innerhull.com.

7. Changes to This Privacy Policy

INNERHULL reserves the right to modify or amend this privacy documentation at intervals to ensure complete alignment with evolving international data regulations, maritime legal changes, or updates to our digital systems. Any revisions become immediately effective upon being published on our website server network.